8 Best Call Recording Software Solutions for Call Center in 2023 (Free & Paid)

TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Call Recording Software for most people is Versadial.

A call recording software is a software application that records conversations and voice notes on your telephone conversation with the intent of providing a written record of the conversation. The purpose of this recording is to provide a basic log of what was said during your conversation with a customer service representative or another human being. Call recording software can be invaluable in helping both managers and employees increase their productivity by ensuring all communications are documented appropriately.

After researching dozens of Call Recording Software options available in the market today, we have compiled this list of top 8 Call Recording Software to help you find the perfect solution based on your specific needs.

The 8 Best Call Recording Software

Here are our top picks for the best Call Recording Software,

  1. Versadial – Overall Best Call Recording Software
  2. Oreka Audio Capture – Simple and Easy to Use Call Recorder Software for Business for Beginners
  3. NCH Software – Most Popular Phone Recording Software
  4. Dialpad – Most Versatile Call Center Recording Software for Flexibility and Customization
  5. Gong – Best Call Recording System with Fast and Reliable Support
  6. TCN – Most Affordable Call Recording Solution
  7. Diamond Voice – Best Freemium Telephone Recording Software
  8. Calabrio One – Top Rated Call Recorder Software for Business

So, let’s read on further to get a complete idea of our top Call Recording Software picks for this year.

1. Versadial – Overall Best Call Recording Software

Call recording software for small to medium size businesses. Web based software that can record any line type and allow you to monitor your calls and agents. Call recording software – phone call recording and monitoring.


2. Oreka Audio Capture – Simple and Easy to Use Call Recorder Software for Business for Beginners

Call recording software at half the price of competing solutions. Installs in 30 minutes and requires no maintenance or troubleshooting. Call recording software for contact centers and service providers.


3. NCH Software – Most Popular Phone Recording Software

Nch software has a number of call recording software options including vrs, trx, ivm & talk to suit businesses, call centers and home phone call recording. Call recording software – software to record phone calls.


4. Dialpad – Most Versatile Call Center Recording Software for Flexibility and Customization

Try it for free! Learn about call recording, how to do it legally and securely, and how dialpad can help your business make smarter calls from anywhere. >>>. Call recording: Log and save business calls (14-day free… – dialpad.


5. Gong – Best Call Recording System with Fast and Reliable Support

Voted #1 for call recording software. Automatic sales call recording and transcription. Skyrocket rep success. Win more deals. Book a demo. Call recording software: Rated #1 by sales pros – gong.


6. TCN – Most Affordable Call Recording Solution

Tcn’s call center voice recording software solutions improve training procedures & systems and documents all client interactions. Call us today: 866-745-1900. Call center voice recording software & system solutions – tcn.


7. Diamond Voice – Best Freemium Telephone Recording Software

Business line call recording meeting all your telephone needs. Call the hosted cloud telephone pros diamond voice toll free at 888-293-1550. Business line call recording – diamond voice – hosted cloud telephone search inbox phone building LinkedIn facebook pinterest YouTube RSS Twitter instagram facebook-blank RSS-blank LinkedIn-blank pinterest YouTube Twitter instagram.


8. Calabrio One – Top Rated Telephone Recording Software

All calls, all the time. Don’t let customer interaction data slip through the fissure. See the full picture of your customers and operations. Learn more. Call recording software – calabrio one.


Final Thoughts – Best Call Recording Software

The right Call Recording Software for you, depends on your specific needs, of course. Most of our top Call Recording Software picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.

In review, here are our top 8 picks for the best Call Recording Software.

NameUse CaseWebsite Link
1. VersadialOverall Best Call Recording SoftwareTry Now
2. Oreka Audio CaptureSimple and Easy to Use Call Recorder Software for Business for BeginnersTry Now
3. NCH SoftwareMost Popular Phone Recording SoftwareTry Now
4. DialpadMost Versatile Call Center Recording Software for Flexibility and CustomizationTry Now
5. GongBest Call Recording System with Fast and Reliable SupportTry Now
6. TCNMost Affordable Call Recording SolutionTry Now
7. Diamond VoiceBest Freemium Telephone Recording SoftwareTry Now
8. Calabrio OneTop Rated Call Recorder Software for BusinessTry Now
List of Top 8 Call Recording Software

We hope that you found this guide helpful in choosing the best Call Recording Software for your specific needs. Feel free to share the article with your friends and help spread the knowledge.

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