TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Complaint Management System for most people is Zoho Desk.
Complaint management system (CMS) is an online platform that helps in handling and managing complaints so that business operators, employees, and other customers can resolve their disputes through a standardized process using a standardized template. Warehouse operators, for example, can post their security policies in the complaint management system for other customers to see. Customers can also use the CMS platform to report any issues or concerns directly to the company through an easy online interface that is set up specifically for this purpose.
After researching dozens of Complaint Management System options available in the market today, we have compiled this list of top 8 Complaint Management Systems to help you find the perfect solution based on your specific needs.
The 8 Best Complaint Management Systems
Here are our top picks for the best Complaint Management System,
- Zoho Desk – Overall Best Complaint Management System
- Apurple – Simple and Easy to Use Complaint Management Software for Beginners
- ComplianceQuest – Most Popular Customer Complaint Management System
- Zendesk – Most Versatile Customer Complaint Handling Software for Flexibility and Customization
- LogicManager – Best Complaint Tracking Software with Fast and Reliable Support
- isoTracker – Most Affordable Complaint Logging Software
- Quantivate – Best Freemium Complaint Management System
- ProProfsDesk – Top Rated Complaint Management Software
So, let’s read on further to get a complete idea of our top Complaint Management System picks for this year.
1. Zoho Desk – Overall Best Complaint Management System
Zoho desk makes handling customer complaints easy. Complaint management software helps you receive, respond to, and resolve customer grievances from multiple channels. Customer complaint management system with AI and automations.
2. Apurple – Simple and Easy to Use Complaint Management Software for Beginners
Custom complaint management software to assist your customers with their troubles. Get a single system for complaint logging, tracking etc. Complaint management software – complaint logging system.
3. ComplianceQuest – Most Popular Customer Complaint Management System
Cq complaint management system and complaint management solutions enable you to systematically evaluate every complaint for an effective customer relation and product development. Complaint management system to lower your response and closure times.
4. Zendesk – Most Versatile Customer Complaint Handling Software for Flexibility and Customization
Whether your customers are looking for answers or need to be proactively engaged, zendesk support makes it happen with customer complaint software. Customer complaint software – zendesk.
5. LogicManager – Best Complaint Tracking Software with Fast and Reliable Support
Logicmanager’s integrated customer complaint management software enables organizations to efficiently report, remediate, and prevent future incidents.
6. isoTracker – Most Affordable Complaint Logging Software
Isotracker’s customer complaints software is designed for complaints handling, corrective actions, customer feedback, and quality improvement. Complaints management software.
7. Quantivate – Best Freemium Complaint Management System
Quantivate complaint management software is a simple and effective SAAS solution, which effectively automates the process of complaints management. Complaint management software – quantivate.
8. ProProfsDesk – Top Rated Complaint Management System
Learn how AI-powered customer complaint management software can help you automate customer complaint handling and build delightful experiences. Sign up free. Customer complaint management system with AI – proprofs help desk support.
Final Thoughts – Best Complaint Management System
The right Complaint Management System for you, depends on your specific needs, of course. Most of our top Complaint Management System picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.
In review, here are our top 8 picks for the best Complaint Management System.
| Name | Use Case | Website Link |
|---|---|---|
| 1. Zoho Desk | Overall Best Complaint Management System | Try Now |
| 2. Apurple | Simple and Easy to Use Complaint Management Software for Beginners | Try Now |
| 3. ComplianceQuest | Most Popular Customer Complaint Management System | Try Now |
| 4. Zendesk | Most Versatile Customer Complaint Handling Software for Flexibility and Customization | Try Now |
| 5. LogicManager | Best Complaint Tracking Software with Fast and Reliable Support | Try Now |
| 6. isoTracker | Most Affordable Complaint Logging Software | Try Now |
| 7. Quantivate | Best Freemium Complaint Management System | Try Now |
| 8. ProProfsDesk | Top Rated Complaint Management Software | Try Now |
We hope that you found this guide helpful in choosing the best Complaint Management System for your specific needs. Feel free to share the article with your friends and help spread the knowledge.
