8 Best CRM Software for Small Business for Customer Relationship Management in 2023 (Free & Paid)

TLDR: Short on time and want to jump straight to the answer?
As per our research, the best CRM for Small Business for most people is Zoho CRM.

Using a CRM (customer relationship management) for small businesses is a great way to keep track of your leads, track accounting fiats, and keep your employees happy and productive. It can also make your life easier in the long run because you know what tasks need to be done by whom, and when there’s a chance of a free lunch or a free drink, you do them. CRM for small businesses gives you all the information you need about your clients and their needs so you can easily connect with them. CRM for small businesses gives you a real-time view of your sales data, so you know where to direct your attention next.

After researching dozens of CRM for Small Business options available in the market today, we have compiled this list of top 8 CRM for Small Business to help you find the perfect solution based on your specific needs.

The 8 Best CRM for Small Business

Here are our top picks for the best CRM for Small Business,

  1. Zoho CRM – Overall Best CRM for Small Business
  2. Freshsales – Simple and Easy to Use Small Business CRM Software for Beginners
  3. Act! CRM – Most Popular CRM Software for Small Business
  4. Salesforce CRM – Most Versatile Customer Relationship Management Software for Small Business for Flexibility and Customization
  5. EngageBay – Best Simple CRM Solution for Small Business with Fast and Reliable Support
  6. Commence – Most Affordable Easy CRM Tool for Small Business
  7. Agile CRM – Best Freemium Client Relationship Management Software for Small Business
  8. Vtiger – Top Rated Small Business CRM Software

So, let’s read on further to get a complete idea of our top CRM for Small Business picks for this year.

1. Zoho CRM – Overall Best CRM for Small Business

What is small business CRM? ✓ benefits of small business CRM ✓ how to choose CRM software for small businesses? ✓ why zoho CRM is the best CRM for smbs? ✓ learn more. Small business CRM software – best CRM for small businesses – zoho.


2. Freshsales – Simple and Easy to Use Small Business CRM Software for Beginners

CRM for small business helps you get complete context of customers, automate sales process and prioritize prospects, all within one CRM software. Best CRM for small business – freshsales.


3. Act! CRM – Most Popular CRM Software for Small Business

With so many CRM systems to choose from, it can be hard to find the right one. This CRM guide will help you decide on the best CRM for your small business. The best CRM for your small business – small business CRM guide.


4. Salesforce CRM – Most Versatile Customer Relationship Management Software for Small Business for Flexibility and Customization

The best small business solution for sales and service at your fingertips. Easily manage customer and account information, close more sales deals, and provide customer support. Salesforce for small business: CRM and customer support software – salesforce.Com.


5. EngageBay – Best Simple CRM Solution for Small Business with Fast and Reliable Support

Looking for the best free CRM software? Use powerful CRM tools like targeted marketing, workflow automation, deals pipeline visualization, automatic data entry, & more. Free CRM software for small businesses – engagebay CRM.


6. Commence – Most Affordable Easy CRM Tool for Small Business

An ideal cloud CRM for small businesses. Forget about cookie cutter solutions. Get more flexibility and functionality. — test drive today –. Cloud CRM for small business: Get 20% more sales in the first 9 months.


7. Agile CRM – Best Freemium Client Relationship Management Software for Small Business

Best CRM for small business with sales, marketing and service automation on a single platform. Get started in 5 minutes. Best CRM for small business – sales automation software – 2018.


8. Vtiger – Top Rated Client Relationship Management Software for Small Business

Vtiger CRM is online software that helps 300000+ businesses grow sales, improve marketing ROI, and deliver great customer service. Try it free for 15 days!. CRM for small business – vtiger for your business growth.


Final Thoughts – Best CRM for Small Business

The right CRM for Small Business for you, depends on your specific needs, of course. Most of our top CRM for Small Business picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.

In review, here are our top 8 picks for the best CRM for Small Business.

NameUse CaseWebsite Link
1. Zoho CRMOverall Best CRM for Small BusinessTry Now
2. FreshsalesSimple and Easy to Use Small Business CRM Software for BeginnersTry Now
3. Act! CRMMost Popular CRM Software for Small BusinessTry Now
4. Salesforce CRMMost Versatile Customer Relationship Management Software for Small Business for Flexibility and CustomizationTry Now
5. EngageBayBest Simple CRM Solution for Small Business with Fast and Reliable SupportTry Now
6. CommenceMost Affordable Easy CRM Tool for Small BusinessTry Now
7. Agile CRMBest Freemium Client Relationship Management Software for Small BusinessTry Now
8. VtigerTop Rated Small Business CRM SoftwareTry Now
List of Top 8 CRM for Small Business

We hope that you found this guide helpful in choosing the best CRM for Small Business for your specific needs. Feel free to share the article with your friends and help spread the knowledge.

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