TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Customer Feedback Tool for most people is HubSpot.
The goal of the customer feedback tool is to empower customers with an easy way to provide feedback on their experience. When you ask your customers for feedback on your product or service, you can learn a lot about them. Your customers are an integral part of your business and they deserve accurate information so that they can make informed decisions about how they feel about your services. The customer feedback tool helps you stay connected to your customers. They respond to your emails, listen to your calls, and provide feedback about your product or service.
After researching dozens of Customer Feedback Tool options available in the market today, we have compiled this list of top 8 Customer Feedback Tools to help you find the perfect solution based on your specific needs.
The 8 Best Customer Feedback Tools
Here are our top picks for the best Customer Feedback Tool,
- HubSpot – Overall Best Customer Feedback Tool
- UserVoice – Simple and Easy to Use Client Feedback Software for Beginners
- Qualtrics – Most Popular Client Feedback Tool
- Delighted – Most Versatile User Feedback System for Flexibility and Customization
- Zendesk – Best Website Feedback Tool with Fast and Reliable Support
- Medallia – Most Affordable Product Feedback Software
- Zonka Feedback – Best Freemium Online Customer Feedback Software
- Canny – Top Rated Client Feedback Software
So, let’s read on further to get a complete idea of our top Customer Feedback Tool picks for this year.
1. HubSpot – Overall Best Customer Feedback Tool
Customer feedback collection tools to help you truly understand your customers and spot opportunities to make them happier – so they stay with you longer. Customer feedback software – hubspot logo – full (Color).
2. UserVoice – Simple and Easy to Use Client Feedback Software for Beginners
B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently. Uservoice – product feedback for B2B SAAS.
3. Qualtrics – Most Popular Client Feedback Tool
Powerful customer feedback platform designed to help you improve your customer experience. Measure feedback on any channel and turn feedback into action. Customer feedback software: Collect, measure, act.
4. Delighted – Most Versatile User Feedback System for Flexibility and Customization
Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes. Collect customer feedback in minutes with delighted.
5. Zendesk – Best Website Feedback Tool with Fast and Reliable Support
Start a free trial of zendesk today and see how customer feedback software can help you collaborate with your customers. Customer feedback software – zendesk.
6. Medallia – Most Affordable Product Feedback Software
Medallia experience cloud is a customer feedback management software platform that empowers every employee to improve the customer experience. Medallia – customer experience and employee experience.
7. Zonka Feedback – Best Freemium Online Customer Feedback Software
Zonka feedback is an omnichannel survey app enabling you to use CX metrics like net promoter score (Nps surveys), ces & csat to gather actionable feedback. Customer feedback with nps surveys & survey app.
8. Canny – Top Rated Online Customer Feedback Software
Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap. Canny: Customer feedback management tool.
Final Thoughts – Best Customer Feedback Tool
The right Customer Feedback Tool for you, depends on your specific needs, of course. Most of our top Customer Feedback Tool picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.
In review, here are our top 8 picks for the best Customer Feedback Tool.
| Name | Use Case | Website Link |
|---|---|---|
| 1. HubSpot | Overall Best Customer Feedback Tool | Try Now |
| 2. UserVoice | Simple and Easy to Use Client Feedback Software for Beginners | Try Now |
| 3. Qualtrics | Most Popular Client Feedback Tool | Try Now |
| 4. Delighted | Most Versatile User Feedback System for Flexibility and Customization | Try Now |
| 5. Zendesk | Best Website Feedback Tool with Fast and Reliable Support | Try Now |
| 6. Medallia | Most Affordable Product Feedback Software | Try Now |
| 7. Zonka Feedback | Best Freemium Online Customer Feedback Software | Try Now |
| 8. Canny | Top Rated Client Feedback Software | Try Now |
We hope that you found this guide helpful in choosing the best Customer Feedback Tool for your specific needs. Feel free to share the article with your friends and help spread the knowledge.
