8 Best Hotel CRM Software for Hospitality Industry in 2022 (Free & Paid)

TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Hotel CRM Software for most people is Revinate Hotel CRM.

A hotel CRM is a streamlined customer experience software package that allows businesses to more effectively manage their customers. This includes tracking rates, booking information, check-in/check-out procedures, and much more. Hotel CRM makes it possible to connect with potential customers on the go via an easy-to-use smartphone application or through an online form. The system automatically provides you with updated information about available rooms and transportation options, helping to maximize your time staying at a property. It helps customers achieve more from their stay in the hotel industry by providing both personalized service and important information in a comprehensive, easy-to-use platform.

After researching dozens of Hotel CRM Software options available in the market today, we have compiled this list of top 8 Hotel CRM Software to help you find the perfect solution based on your specific needs.

The 8 Best Hotel CRM Software

Here are our top picks for the best Hotel CRM Software,

  1. Revinate Hotel CRM – Overall Best Hotel CRM
  2. Freshsales – Simple and Easy to Use Hospitality CRM for Beginners
  3. Salesboom – Most Popular Hotel CRM Software
  4. eInsight CRM – Most Versatile CRM for Hotels for Flexibility and Customization
  5. Salesforce – Best Hotel CRM System with Fast and Reliable Support
  6. Guestfolio Hospitality CRM – Most Affordable CRM in Hospitality Industry
  7. Skyware Hospitality Solutions – Best Freemium CRM for Hotel Management
  8. Experience Hotel – Top Rated Hospitality CRM

So, let’s read on further to get a complete idea of our top Hotel CRM Software picks for this year.

1. Revinate Hotel CRM – Overall Best Hotel CRM

Keep guests coming back with guests’ feedback with revinate surveys. Easily create, send, & manage guest surveys to boost online reviews & your hotel’s reputation. Schedule a demo!. Alerts article back bar_graph_up barchart calendar check check2 clock direct_bookings doc down grup-management lightbulb_gear marketing_expertise location number phone quote room_service trophy two_ways untitled untitled1 webinar webinar2 X customer relationship management software – hotel CRM – revinate.


2. Freshsales – Simple and Easy to Use Hospitality CRM for Beginners

The best hospitality management CRM software to manage customer information ✓ send targeted email campaigns ✓ track sales ✓ sign up for freshsales. CRM for hospitality management – freshsales.


3. Salesboom – Most Popular Hotel CRM Software

Hospitality CRM software enabling synchronized performance across all channels including call center, billing and administration, sales and marketing. Take a free 30-day trial. CRM hospitality software- CRM for hotels.


4. eInsight CRM – Most Versatile CRM for Hotels for Flexibility and Customization

Einsight is a comprehensive hotel CRM platform that consolidates, engages and measures disparate data transactions on travelers throughout the guest journey. Einsight hotel CRM – cendyn.


5. Salesforce – Best Hotel CRM System with Fast and Reliable Support

Customer experience is an essential part of just about every industry, but perhaps none more so than travel — and in particular, hotels. Learn more about how hotel CRM is improving the hotel industry. Hotel CRM improves the travel industry – salesforce.


6. Guestfolio Hospitality CRM – Most Affordable CRM in Hospitality Industry

Drive customer loyalty, repeat stays, and better online reviews with our guestfolio hotel CRM system integration. Our CRM software for hotels & hospitality ensure that you provide your guests the best service. Guestfolio hospitality CRM software – hotel property management software by innquest.


7. Skyware Hospitality Solutions – Best Freemium CRM for Hotel Management

Customer relationship management feature allows hotels to better accommodate guest stays by tracking their specific needs with our pms for hotels. Best manage in-house guests with skyware’s hotel CRM software.


8. Experience Hotel – Top Rated CRM for Hotel Management

Experience hotel is a guest relationship management solution that provides email marketing for your hotel, optimized segmentation, e-reputation management to boost online reviews & earn new guests. Request a demo of our hotel CRM to discover the complete experience solution. Experience hotel – hotel CRM & email marketing software.


Final Thoughts – Best Hotel CRM Software

The right Hotel CRM Software for you, depends on your specific needs, of course. Most of our top Hotel CRM Software picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.

In review, here are our top 8 picks for the best Hotel CRM Software.

Name Use Case Website Link
1. Revinate Hotel CRM Overall Best Hotel CRM Try Now
2. Freshsales Simple and Easy to Use Hospitality CRM for Beginners Try Now
3. Salesboom Most Popular Hotel CRM Software Try Now
4. eInsight CRM Most Versatile CRM for Hotels for Flexibility and Customization Try Now
5. Salesforce Best Hotel CRM System with Fast and Reliable Support Try Now
6. Guestfolio Hospitality CRM Most Affordable CRM in Hospitality Industry Try Now
7. Skyware Hospitality Solutions Best Freemium CRM for Hotel Management Try Now
8. Experience Hotel Top Rated Hospitality CRM Try Now
List of Top 8 Hotel CRM Software

We hope that you found this guide helpful in choosing the best Hotel CRM Software for your specific needs. Feel free to share the article with your friends and help spread the knowledge.