8 Best Knowledge Base (KB) Software Solutions for Knowledge Management in 2022 (Free & Paid)

TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Knowledge Base Software for most people is Helpjuice.

A knowledge base software facilitates the exchange of knowledge on topics of common interest among users of the organization’s network and services. Knowledge base software is an integrated set of applications that enables users to find, organize, store, and share information efficiently across an organization’s network. This software facilitates all tasks related to software development–from ideation to development, testing, distribution, deployment, and support. The purpose of a knowledge base software is to: Provide an easy way to find answers to common questions. Stay up to date with the latest information regarding products and services. Facilitate general inquiries from qualified customers or potential customers.

After researching dozens of Knowledge Base Software options available in the market today, we have compiled this list of top 8 Knowledge Base Software to help you find the perfect solution based on your specific needs.

The 8 Best Knowledge Base Software

Here are our top picks for the best Knowledge Base Software,

  1. Helpjuice – Overall Best Knowledge Base Software
  2. Document360 – Simple and Easy to Use Knowledge Base Tool for Beginners
  3. HubSpot – Most Popular Online Knowledge Base Software
  4. Stonly – Most Versatile Knowledge Base Solution for Flexibility and Customization
  5. Freshdesk – Best Knowledge Base System with Fast and Reliable Support
  6. ProProfs – Most Affordable Web Based Knowledge Base Software
  7. Knowmax – Best Freemium KB Software
  8. PHPKB – Top Rated Knowledge Base Tool

So, let’s read on further to get a complete idea of our top Knowledge Base Software picks for this year.

1. Helpjuice – Overall Best Knowledge Base Software

Knowledge base software used by 130,000+ users from companies like amazon, hertz, shipt. Start your free 14-day trial today. Helpjuice – knowledge base software helpjuice-logo-0307896d1acd18c6a7f52c4256467fb6ca1007315c373af21357496e9ceb49e2 market leader 2021.


2. Document360 – Simple and Easy to Use Knowledge Base Tool for Beginners

Instantly create a self-service knowledge base for your customers. Build FAQ, user guides, product documentation, standard operating procedures and many more. Knowledge base software that scales with your product-document360.


3. HubSpot – Most Popular Online Knowledge Base Software

Knowledge base software makes it easy for customers to find key information. Spend less time answering FAQs and more time helping customers succeed. Knowledge base software – hubspot logo – full (Color).


4. Stonly – Most Versatile Knowledge Base Solution for Flexibility and Customization

Empower customers and teams with the knowledge they need for success. Knowledge base software that’s interactive – stonly.


5. Freshdesk – Best Knowledge Base System with Fast and Reliable Support

Find out how a knowledge base software like freshdesk can help your business provide a better self-service experience and build better relationships with customers. The #1 knowledge base software – freshdesk.


6. ProProfs – Most Affordable Web Based Knowledge Base Software

Learn how proprofs knowledge base software helps you reduce customer support tickets, manage users, and foster team collaboration. Sign-up for free for 15 days!. Knowledge base software – proprofs follow us on LinkedIn follow us on Twitter follow us on facebook follow us on YouTube.


7. Knowmax – Best Freemium KB Software

Try best knowledge base software by knowmax for 14-days to create FAQs & articles page for call centers & self service portals. Knowledge base software for call center & self service: FAQs & articles.


8. PHPKB – Top Rated KB Software

Find out how a knowledge base software like phpkb can help your business provide a better self-service experience to your customers so they can easily find what they need. Knowledge management software, knowledge base software – phpkb.


Final Thoughts – Best Knowledge Base Software

The right Knowledge Base Software for you, depends on your specific needs, of course. Most of our top Knowledge Base Software picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.

In review, here are our top 8 picks for the best Knowledge Base Software.

Name Use Case Website Link
1. Helpjuice Overall Best Knowledge Base Software Try Now
2. Document360 Simple and Easy to Use Knowledge Base Tool for Beginners Try Now
3. HubSpot Most Popular Online Knowledge Base Software Try Now
4. Stonly Most Versatile Knowledge Base Solution for Flexibility and Customization Try Now
5. Freshdesk Best Knowledge Base System with Fast and Reliable Support Try Now
6. ProProfs Most Affordable Web Based Knowledge Base Software Try Now
7. Knowmax Best Freemium KB Software Try Now
8. PHPKB Top Rated Knowledge Base Tool Try Now
List of Top 8 Knowledge Base Software

We hope that you found this guide helpful in choosing the best Knowledge Base Software for your specific needs. Feel free to share the article with your friends and help spread the knowledge.