8 Best Net Promoter Score (NPS) Software & NPS Survey Tools in 2023 (Free & Paid)

TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Net Promoter Score (NPS) Software for most people is Qualtrics.

A net promoter score (NPS) is a measure of a customer’s enthusiasm for and relationship with your company. While it cannot predict every single decision a customer will make, it can help you determine where to focus your time and effort to win new customers. NPS is based on analysis of your online purchases, social media posts, and other data and is used by social media and search marketers to help determine which ads will be most effective. The net promoter score (NPS) is an online consumer feedback score that is available for all online merchants. It helps small and medium-sized businesses improve their reviews on Google, Twitter, and other websites.

After researching dozens of Net Promoter Score (NPS) Software options available in the market today, we have compiled this list of top 8 Net Promoter Score (NPS) Software to help you find the perfect solution based on your specific needs.

The 8 Best Net Promoter Score (NPS) Software

Here are our top picks for the best Net Promoter Score (NPS) Software,

  1. Qualtrics – Overall Best NPS Software
  2. SoGoSurvey – Simple and Easy to Use NPS Survey Tool for Beginners
  3. Delighted NPS Software – Most Popular NPS Program
  4. Thermostat – Most Versatile Net Promoter Score Software for Flexibility and Customization
  5. SurveyMonkey – Best NPS Solution with Fast and Reliable Support
  6. Qwary – Most Affordable NPS Survey Software
  7. Hotjar – Best Freemium NPS Survey Platform
  8. Medallia Software – Top Rated NPS Survey Tool

So, let’s read on further to get a complete idea of our top Net Promoter Score (NPS) Software picks for this year.

1. Qualtrics – Overall Best NPS Software

Get the world’s most powerful nps software, a part of qualtrics customer experience™‎. Send nps surveys across multiple customer touchpoints and integrate with your existing tech. Net promoter score (Nps) Surveys & software // Qualtrics.


2. SoGoSurvey – Simple and Easy to Use NPS Survey Tool for Beginners

Our leading nps survey software and tool makes it easy to recognize and resolve customer pain points for improved customer loyalty. Drive brand value with sogocx!. Nps survey tool & net promoter score software – sogosurvey.


3. Delighted NPS Software – Most Popular NPS Program

Run a world-class nps program from a single platform. Create and send surveys, analyze the feedback, and improve customer loyalty, all with delighted nps survey software. Net promoter score (Nps) Software: Create nps surveys.


4. Thermostat – Most Versatile Net Promoter Score Software for Flexibility and Customization

Instantly send surveys via API, native integrations, and through actions in over 1,000 apps via zapier. Connect. Thermostat nps software tour. The easiest nps software ← thermostat.


5. SurveyMonkey – Best NPS Solution with Fast and Reliable Support

Find out what your net promoter score ® is. Quickly calculate your nps ® in minutes with our our customizable survey template and get the feedback you need. Net promoter score ® – nps ® survey – surveymonkey BBB credentials logo trustedsite logo.


6. Qwary – Most Affordable NPS Survey Software

Qwary is the complete net promoter score(Nps) Software. Unlock valuable communication with a conversational nps survey that instantly identifies your brand’s promoters, passive customers, and detractors. Net promoter score (Nps) Survey software – qwary.


7. Hotjar – Best Freemium NPS Survey Platform

Use nps software to set up an survey on your website or email one to your customers, find out how likely they are to recommend you, and improve their experience and your bottom line. Nps software: Measure customer loyalty with hotjar’s nps tool.


8. Medallia Software – Top Rated NPS Survey Platform

The net promoter score is used to gauge the customer satisfaction with a company’s product or service and customer loyalty to a brand. Net promoter score – medallia.


Final Thoughts – Best Net Promoter Score (NPS) Software

The right Net Promoter Score (NPS) Software for you, depends on your specific needs, of course. Most of our top Net Promoter Score (NPS) Software picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.

In review, here are our top 8 picks for the best Net Promoter Score (NPS) Software.

NameUse CaseWebsite Link
1. QualtricsOverall Best NPS SoftwareTry Now
2. SoGoSurveySimple and Easy to Use NPS Survey Tool for BeginnersTry Now
3. Delighted NPS SoftwareMost Popular NPS ProgramTry Now
4. ThermostatMost Versatile Net Promoter Score Software for Flexibility and CustomizationTry Now
5. SurveyMonkeyBest NPS Solution with Fast and Reliable SupportTry Now
6. QwaryMost Affordable NPS Survey SoftwareTry Now
7. HotjarBest Freemium NPS Survey PlatformTry Now
8. Medallia SoftwareTop Rated NPS Survey ToolTry Now
List of Top 8 Net Promoter Score (NPS) Software

We hope that you found this guide helpful in choosing the best Net Promoter Score (NPS) Software for your specific needs. Feel free to share the article with your friends and help spread the knowledge.

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