TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Social CRM Tool for most people is Salesforce CRM.
As more companies and marketers rely on social media to connect with customers, a powerful set of tools has emerged to help organize and manage interactions. Most companies that deal with customers use social media as one of their communication tools. Social CRM tools help you keep track of your company’s social media activity, track the news stories related to your company, post-side-by-side pictures of your products and services with those of your competitors. Social CRM tools offer an easy way to keep track of your contacts, keep track of leads, organize your contacts or prepare your email in one place. Social CRM tools let you monitor your company’s reputation, share accurate information about your financial performance, monitor employee performance, and more.
After researching dozens of Social CRM Tool options available in the market today, we have compiled this list of top 8 Social CRM Tools to help you find the perfect solution based on your specific needs.
The 8 Best Social CRM Tools
Here are our top picks for the best Social CRM Tool,
- Salesforce CRM – Overall Best Social CRM Tool
- Sprout Social – Simple and Easy to Use Social Media CRM for Beginners
- Zoho CRM – Most Popular Social Customer Relationship Management Tool
- Agile CRM – Most Versatile Social Media CRM Tool for Flexibility and Customization
- Salezshark – Best CRM for Social Media Marketing with Fast and Reliable Support
- Bitrix24 – Most Affordable Social CRM Software
- Pipedrive – Best Freemium Social CRM Tool
- FunnelMaker – Top Rated Social Media CRM
So, let’s read on further to get a complete idea of our top Social CRM Tool picks for this year.
1. Salesforce CRM – Overall Best Social CRM Tool
What is social CRM? Learn how amazing customer service is being delivered over social media. Explore how social CRM works, and how it can help your business today!. What is social CRM? Learn how customer service works best in a new social media world. – salesforce emea.
2. Sprout Social – Simple and Easy to Use Social Media CRM for Beginners
Manage your social contacts and track customer conversation history with sprout’s integrated social media CRM. Request a demo. Social CRM platform – sprout social sprout social login bambu login Twitter instagram LinkedIn facebook pinterest YouTube sprout social login bambu login.
3. Zoho CRM – Most Popular Social Customer Relationship Management Tool
What is a social media CRM? ⇒ how does social CRM help your business? ⇒ strategies & benefits of social CRM ⇒ integrate your social media with zoho CRM. What is social CRM? – social media CRM tool & strategies – zoho CRM Tweet-anim-01 anim-fb1.
4. Agile CRM – Most Versatile Social Media CRM Tool for Flexibility and Customization
Agile CRM is a social CRM with a social suite for Twitter monitoring, scheduling tweets and interacting on facebook, google plus and rapleaf. Social CRM – agile CRM.
5. Salezshark – Best CRM for Social Media Marketing with Fast and Reliable Support
Is social CRM different from CRM software? What are the essential social CRM tools? How can CRM and social media integration increase your business ROI?. What is social CRM? How CRM and social media integration works?.
6. Bitrix24 – Most Affordable Social CRM Software
Are you looking for free social CRM software? Bitrix24 is the only free full featured social CRM on the market and if you compare the number of social CRM tools available in bitrix24, you’ll be surprised to learn that most commercial social CRM systems give you fewer integrations than bitrix24. Best free social CRM.
7. Pipedrive – Best Freemium Social CRM Tool
With people spending more time on social media, find out how social CRM can help you generate more leads, create relevant messaging, and close more deals. Social CRM – social media CRM – pipedrive.
8. FunnelMaker – Top Rated Social CRM Tool
Web-based solution that provides customer relationship management through project management, social network marketing and more.
Final Thoughts – Best Social CRM Tool
The right Social CRM Tool for you, depends on your specific needs, of course. Most of our top Social CRM Tool picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.
In review, here are our top 8 picks for the best Social CRM Tool.
| Name | Use Case | Website Link |
|---|---|---|
| 1. Salesforce CRM | Overall Best Social CRM Tool | Try Now |
| 2. Sprout Social | Simple and Easy to Use Social Media CRM for Beginners | Try Now |
| 3. Zoho CRM | Most Popular Social Customer Relationship Management Tool | Try Now |
| 4. Agile CRM | Most Versatile Social Media CRM Tool for Flexibility and Customization | Try Now |
| 5. Salezshark | Best CRM for Social Media Marketing with Fast and Reliable Support | Try Now |
| 6. Bitrix24 | Most Affordable Social CRM Software | Try Now |
| 7. Pipedrive | Best Freemium Social CRM Tool | Try Now |
| 8. FunnelMaker | Top Rated Social Media CRM | Try Now |
We hope that you found this guide helpful in choosing the best Social CRM Tool for your specific needs. Feel free to share the article with your friends and help spread the knowledge.
