In this guide, we will show you everything you need to know about how to access military email from home, so keep reading!
Below you can find out 5 different methods to access military email from home,
- Method 1 – Using Outlook Web Access (Owa) To Access Outlook From Home
- Method 2 – Can’t Log Into Air Force Email With Cac – Fix Https:
- Method 3 – Owa Tutorial
- Method 4 – How To Set Up Windows 7
- Method 5 – [Fixed] How To Fix Your Connection Is Not Private Error Issue
Method 1 – Using Outlook Web Access (Owa) To Access Outlook From Home
Note – This section will be updated soon.
Method 2 – Can’t Log Into Air Force Email With Cac – Fix Https:
Note – This section will be updated soon.
Method 3 – Owa Tutorial
Hello i am airman first class heart with the 374th comm squadron here yokota air base and today im gonna. Be going over how to use owa on a commercial computer so you can use owa on a commercial computer. And a government computer however were gonna be going over the commercial computer because theyre pretty much the same and. A lot of our civilians are gonna be using commercial computers so we want to make sure theyre taken care.
Of so the first thing you need to note is you may need extra software you need an external cac. Reader your own external cac reader to be able to access these sites because it does require your certificates to. Get onto them and the calculator may not work for you right away most most people nowadays dont really have. Any issues but for instance like my commercial laptop i actually had to get the software for it so this. Site right here will actually take you exactly where you need to go and it is on the air force.
Portal so you will need to actually be on a government computer to get this software and then get it. On the disk and take it home to install it its not that difficult it installs directly where it needs. To go and it takes care of itself but you will have to do it on a government laptop or. A government computer first after that we are going to assume that you have it and the first thing you. Need to do is actually install s/mime so s/mime allows you to open encrypted emails and send encrypted emails you.
Cant do it without s/mime and it has to be done on microsoft edge you can use owa on chrome. And internet explorer and whatever whatever browser you really want to use it on but you cannot open encrypted emails. On anything but microsoft edge because s/mime only works on microsoft edge so and these links will be listed below. The video so keep that in mind so were gonna go ahead and copy this link were gonna open up. Microsoft edge and were gonna post it in there and its not actually a website its actually just a piece.
Of software thats gonna run automatically so you just hit open and it will show up over here and youre. Just going to go ahead and hit install and once that is done installing were actually gonna go and go. To the ellipses tool up here and were gonna go to extensions so s/mime is considered an extension it should. Be on automatically but make sure it is turned on if its not go ahead and hit the cog wheel. And go down to options and youre gonna go ahead and click allow work or school domains and youre actually.
Gonna go ahead and put both of you a dot us know and well go ahead and put in the. Government version of the website as well what mail us mil and save now you dont need to do the. Webmail if youre gonna be using commercial but i figured ill go ahead and put both links in there just. Because it doesnt hurt to do so so once youve done that you can go ahead and exit out of. That and were gonna go ahead and go to owa i can spell now it will prompt you for your.
Tax certificate and you want to use the signature certificate now on microsoft edge this only happens on microsoft edge. But for some reason it does prompt you for your certificate over and over and over again to put in. Your pin im not really sure why it does this it seems to only be on microsoft edge it might. Not even be the same for you but for me right now it prompts me about ten times before i. Actually get in there and even when im in it continues to prompt me but this is the only way.
To currently view your encrypted emails so keep that in mind but again if you if you want a less. Frustrating experience you can always go to to google chrome or whatever browser you want to use you just wont. Be able to to access your encrypted emails or send encrypted emails so just keep that in mind and as. You can see i could just keep having to put it in and even once it finally gets logged in. Its gonna ask me again so once youre in thats pretty much all you really need to do but there.
Are a few things you might want to know so first and foremost if if you open and crypt an. Email it will give you a few messages another one should pop up here in a second this message has. A digital signature but it wasnt verified because the functionality is not supported in this view that just means it. Cant open the email in this particular view because it wouldnt be considered safe because shoulder surfing people can look. Right over your shoulder and see what youre doing so you do have to double click to open and see.
That email completely theres you can probably change the settings to see it however you want but it will show. Up if you actually just double click its for safety purposes so you can back out of that and the. Only other thing you might want to want to take a look at is for attachments are kind of the. Same way so this email actually has an attachment and sometimes it doesnt show up here right away sometimes you. Have to double click on the email to see it as well well go ahead and take a look at.
It and you can see its loading into part but were not gonna let that happen so just just a. Few tips for you there but other than that thats really all there is to out of you a just. Keep in mind you may have to go get that extra software in the beginning if youre unable to use. Your cac so you will have to go get the software – – to be able to access these websites. At home with your with your calculator but other than that thats really all there is to wi this has.
Been a quick tutorial in owa and i hope you have a nice day.
Method 4 – How To Set Up Windows 7
Hello everybody and welcome to how to set up your computer for use with government websites all of the following. Steps are necessary for windows 7 8 and 10 users now there are a few specific variances between windows 7. And windows 10 that need to be addressed but we will get to that later on in the video now. If you have already gone to military can calm and follow some of the steps on there i ask that.
You do every single step in this video just as i do it regardless if you have already done it. Before there are certain steps that everyone tends to skip while going through this process and if you skip through. The video theres a good chance that you may miss that step and you will not be able to get. Your computer to work now that being said we will be using military cat comm as a guide there are. Some windows 10 anniversary edition specific settings that we need to address later on the video but i ask that.
You do not skip to those steps because all of the things we will be doing in the beginning of. This video is absolutely necessary for you to be able to log on anyways now the first thing we need. To do is go to military cac comm now i would put a link in the description below for a. Direct download for the dod certificates but as the military updates their certificate stores the link i would put in. The description would be invalid so would be a very good idea every few months to go to military cac.
Comm go to step 3 dod certificates and then make sure you have the newest version of install root 5.0. Point 1 or whatever version number it is at the time just a few months ago it was 5.0 0.0. And every few months they will release new certificates maybe a few years we always want to make sure you. Have the newest version installed now what i need to download the newest install root i always choose the disa. Link they are the ones that actually distribute the new certificates so i always choose that link so were going.
To do is were just going to right click disa save target as and the download should begin were just. Going to go ahead and save it to our desktop so its easy to get lets go ahead and download. That now once its done downloading were going to go ahead and run the program once this screen pops up. Youre just going to click next im going to click next again next youre basically going to click next to. Every and then install now once we have installed it were going to get this pop up to run install.
Root go ahead and minimize this if you get any of these certificate pop-ups youre going to click yes to. All of them you can go ahead and get rid of these instructions as im going to show you how. To use it anyways and exit out of that if that pops up now the only thing you want to. Do in here is check the restart as administrator so were going to click yes to that prompt click yes. To this prompt and now it has restarted as administrator which were going to click yes to that certificate store.
Were going to exit out of the quick start guide again and the only button in here you need to. Click is the install certificates button now youre going to get a few pop-ups sometimes you will get a few. Pop-ups that youll just click he okay – and then you will get this certificate action summary this verifies that. Add added 43 of 43 certificates you can go ahead and just click ok to that once that is completed. You can go ahead and close out of install root youre not going to need any more youre going to.
Click yes to save and then youre done with the easiest step now that thats completed were going to go. Back to military cat comm this is the same page that we were just on to download the dod root. Certificates youre going to go down the page past where it shows you exactly how to run the program and. Then were going to go down here to proceed to step 4 install activex client were not going to do. That right now what were going to do first is run the cross certain removal tool were going to go.
Ahead and go to the next page were going to choose the military cac version actually will choose the disavow. So we can do the same thing save target as youre going to download it to your desktop so its. Easy to access im going to go ahead and open the folder let me go ahead and drag the screen. Back over here now when you open the folder youre going to have two files in here go ahead and. Just highlight those because theyre in a compressed folder youre going to drag these onto your desktop and you can.
Go ahead and close out of the zip file now youre going to need to run the one that actually. Says exe on it which is this one the dot exe so you can double click that and youll get. This now all you have to do is hit enter enter again and then it will automatically close now theoretically. This should remove all of the bad certificates from your computer but were going to double check just to make. Sure now this is where things are going to get a little bit different depending on if you are on.
Windows 10 or not we need to open up internet explorer now on windows 10 we automatically always use edge. So to open up internet explorer you need to open up a web page i need to go to the. Three dots on the top right corner over here and then you will see the option to open with internet. Explorer now if you guys are on windows 7 or windows 8 just go ahead and open up internet explorer. And well be good to go you can go ahead and close out of your edge browser now were not.
Going to need that anymore and then you can go ahead and do that now what i like to do. For internet explorer is i like to pin it to my taskbar because were going to need it a lot. Here in the future and i dont want you to waste a whole bunch of time having to reopen that. Now to verify that we have the proper certificates installed and the correct certificates removed from the computer we need. To go into our internet options to do that were going to go to the gear icon on the top.
Right corner and then were going to click internet options now i want to minimize this a little bit so. That you guys dont have a blinding white screen in your face im going to go to an area options. And were going to drag this over here now the first thing i want to do is go to the. General tab which you should open up to and then were going to delete our browsing history this is something. That we need to do anyway so im just gonna get out of the way now so lets go ahead.
And make sure you have preserved favorites temporary internet files cookies and website data and history all checked and then. Just go ahead and click delete now the next thing we need to do is we need to go to. The content tab and then were going to click clear ssl state and then were going to click ok now. This is a very important button anytime you have a failed login attempt to say ako j ko n ko. Or enterprise email youre going to want to go into your internet options and then click clear ssl state this.
Will allow you to have a fresh login attempt once we figure out exactly what settings are incorrect or if. You selected the wrong certificate now if you ever do have a failed login attempt from selecting the wrong certificate. Youre going to want to go into your internet options and then go to the content tab and then click. Clear ssl state after you do this youre going to need to close all of your web browsers every single. Tab every single browser do you have open regardless if its chrome internet explorer firefox you need to close them.
All and then you can try again with a fresh login attempt now that weve gotten that out of the. Way we need to click the certificates button the first thing were going to do on this is verify that. We have all of our personal certificates you should have three certificates in here the to do de mails in. One dod id ca the only time this will vary is if you are a dual persona which means you. Currently or have had at one time two cat cards at the same time now if you are a dual.
Persona and youre trying to access your enterprise email you will need to load your pip certificate before youre actually. Able to login via the online web app now loading the pip certificate is a completely different animal than what. Were trying to accomplish in this video i may make a video specifically for that in the future but for. The purposes of this video were going to continue on with the three certificates that we have currently now if. You have more than three certificates you may have duplicates you may have other users on your computer as well.
We want to remove all of them so we want to make sure that you just have the three that. You currently need or if you are dual persona and you do already have four certificates on your computer and. You have other users as well do not remove them because sometimes it is a pain to get the pip. Certificate back onto the computer if you are using windows 10 now if you do have duplicates you can go. Ahead and just highlight all of these certificates in your window to do that youre going to need to scroll.
Below all the certificates that you have click on the white space and drag bolla are dragged across and youll. Be able to just click remove now if you do have just the three certificates you need you dont need. To do this im just showing you that it is okay to do that and then to reload your certs. All i got to do is just close out of everything close out of your web browser and then take. Out your cat card reinsert it and your certificates will be reloaded so we can just go ahead and not.
On a why opened edge open up internet explorer go back into our internet options go to the content tab. Certificates and our three certificates will be loaded back in now that weve verified that our certificates are loading we. Can go ahead and go to the intermediate certification authorities tab now this is where were going to verify that. We have all the certificates necessary to access government websites and all of the certificates that we need to have. Removed removed so youre going to want to verify that you have all of these dod cas so it should.
Start from 27 it may start lower or higher depending on what you have but if you go back to. The personal tab you really just need to make sure you have the 33 series in there but were just. Going to verify weve got all the ones that we need which is 27 through 32 and then youre going. To hit dod emails which should be 27 through 44 there we go and we have the rest of our. Dod id cas which is 33 through 44 and then well have the sws which is 35 through 48 now.
This is why i always double check after running the cross cert removal tool because it does not always remove. The certs like its supposed to this is actually one of the certificates that we need removed which is dod. Interoperability root ca 1 if you do see this certificate you need to remove it so were going to go. Ahead and click yes to that prompt and then were going to look for a couple other certs as well. We need to look for sha – one federal root ca which i do not see we have a root.
Ca theres that one right there so if you see sean – one federal root ca you can go ahead. And remove that one as well ill let you guys look at that for a second sha – one federal. Root ca you also see federal common policy on the other side of it go ahead and remove that and. Then were going to go ahead and look for more certs these will most likely be two of each of. The sha – ones which i believe we already removed both of those and then there may be another federal.
Common policy or a dod interoperability you see multiples of those go ahead and remove them as far as my. Computer we do not have any more of the bad certificates on there so once you have verified that you. Have both sha – ones removed and both dod interoperability roots removed you may also find an end trust or. A federal or another federal common policy go ahead and just remove those if you do see them ill show. You exactly which ones you need to have removed now here is the full list of certificates you need to.
Make sure that are not in that intermediate certification authorities tab you need to make sure the common policies are. Removed the end trust which will have the issued by from common policy or n trust and then possibly a. Verisign digital id certificate with the date expired now im going to leave this up here for a second so. You can guys can review this and make sure you do not have any of these certificates in that intermediate. Certification authorities tab now that we have verified we have all the correct certificates installed and all of the bad.
Certificates removed we can go ahead and close out of this certificates window after closing out of the certificates window. Were going to go ahead and go to the connections tab once youre on the connections tab you can go. Ahead and click on land settings and then verify that you have none of these boxes checked if you have. Automatically detect settings checked uncheck it and then click ok once you have that done you can go ahead and. Go to this security tab on the security tab youre going to want to click on trusted sites and then.
You need to verify that the slider is set to medium if it says custom level in here all you. Need to do is click on default level and it should automatically set up your computer to be set to. Medium once you have verified that your slider is set to medium there are a few things later on in. Here that we may need to edit but for now were going to leave our trusted sites alone on some. Computers youre going to need to make sure that you do not have any dot mil websites added to this.
Website zone but we will get to that later on if we do encounter an error when trying to log. In now we are going to go ahead and go to the advanced tab inside of the advanced tab youre. Going to see this browsing section within the browsing section the ninth option down or the third asterisk down you. Will see enable third party browser extensions you need to make sure this is not checked if it is checked. Uncheck it once you have done that were going to go down all the way down to the bottom and.
You should see a few different options down here on most computers you will see use ssl 2.0 and 3.0. And then tls 1.0 1.1 and 1.2 now these settings we need to have selected in this field will vary. Depending if you are on windows 7 windows 8 or windows 10 or even windows 10 anniversary edition now were. Going to go ahead and get the windows 10 anniversary edition settings out of the way now because it is. Very easy to tell from the screen if you are using the windows 10 anniversary edition now if you do.
Not see a use ssl 2.0 that means you are using the windows 10 anniversary edition or a more secure. Version of windows so were going to go ahead and make sure we have use ssl 3.0 checked and use. Tls 1.0 checked now were going to uncheck one point one and one point two now these specific settings are. Only if you do not have a use ssl 2.0 as an option now having your ssl and tls is. Selected just like this may be an option if none of the variations we do after this work to get.
You logged in so just remember that this is also an option later on down the road now for those. Of you that do have the use ssl 2.0 option were going to select a couple of different settings now. These settings may apply to the people who do not have the use ssl 2.0 in the future but for. Now for the people that do not have the use ssl 2.0 feature youre going to keep these settings you. May need to change these later on down the road if you encounter an error which you will then follow.
These settings that im using after this but for those of you that currently do have to use ssl 2.0. Option youre going to use these youre going to make sure you uncheck use ssl 3.0 and then youre going. To make sure you have tls 1.0 hx tls 1.1 checked and tls 1.2 checked these are the basic settings. You want to start with all computers now they may not always work there may be a variation in these. That we have to mess around with just to make sure that your computer is happy with the settings but.
For now were going to go ahead and give this a shot so youre going to click apply and then. Youre going to click ok now we can go ahead and login to ako now i do not recommend going. To ako from google or using a favorites button i always recommend when troubleshooting to actually type it in not. To mention there are fake websites that you can go to from google so i do not recommend doing that. I always recommend typing it in if you do not know the web address it is http colon forward slash.
Forward slash ww u.s. Army mil it should take you to the dod consent banner which you have to click. Accept too if youre using a favorites tab that you do not click the accept it may not work so. I always recommend going to the main page and clicking accept once youre here youre going to make sure you. Select the cac or pippin and then youre going to go ahead and click sign in and were going to.
Confirm our certificates now we need to make sure we select our dod id ca certificate if this says email. You do not want to select it you need to make sure you select your dod id certificate after we. Select that we should be able to log in well verify here in a second were going to type in. Our pin number and we should be good to go we may get a page cannot be displayed error where. We will have to edit our tls and ssl settings but as you can see i was able to log.
In just fine now if you did get a page cannot be displayed err i will show you the variation. In settings that we need to change when we try to log into the owa to log into your enterprise. Email via the online web app were going to go ahead and just type in the web address for the. Owa now you could just click the email button here if you have that but that may disappear in the. Future so im not going to use that as the route were just going to go ahead and type in.
The http colon forward slash forward slash web mail dot mil which should take us to the usg consent banner. Where were going to go ahead and click ok and then youre going to make sure you select your dod. Email certificate now if you are a dual persona and you have a pivot you will have to do di. Dcas pop up and youll need to make sure you select your pip certificate it should say pip on the. Certificate but if it does not you will know you selected the wrong one when you get an f5 error.
Now if you do get the f5 error you will need to clear your ssl state and then try the. Other certificate but for now were just going to go ahead and select our email certificate and then were going. To click ok were going to type in our pin number when it prompts us and then we should get. Brought to a page with another link on it now there may be an instance where we see the page. Cannot be displayed there which means we will have to change our tls and ssl settings but i did not.
Get it thankfully now were going to go ahead and click the web the link there to bring us back. To the usg consent banner were going to go ahead and log in again im going to type in our. Pin number again and then it should bring us actually into our online web app where well be able to. View all of our emails and there we go now if you did receive an error when trying to log. Into your enterprise email whether thats a page cannot be displayed error or an f5 error then ill show you.
The steps you need to do to remedy that issue now if you did get an f5 error you need. To clear your ssl state because it means you selected the wrong certificate or youre a dual persona and you. Need to have your pip certificate loaded regardless if you did get the f5 error or the page cannot be. Displayed error you need to click your clear ssl state button before we continue now if you did get the. F5 error you need to go ahead and try and log back in and make sure you select your email.
Certificate or if you have a pip certificate you need to select your pip certificate if you are able to. Log in at that point then you should be good to go now if you did get a page cannot. Be displayed error youre going to go ahead and follow the next steps what we can go ahead and do. Now if you got the page cannot be displayed errors were going to go to the advanced tab theyre going. To scroll all the way down to the bottom and youre going to change these settings youre going to go.
Ahead and check ssl 3.0 youre going to click apply and then youre going to click ok a and youre. Going to go back to http colon forward slash forward slash webmail dot mil and then youre going to go. Ahead and go through the login process again this may work for me with these settings well see i may. Now get the page cannot be displayed there but well find out here in just a second now if youre. Able to log in with these current settings then you should be good to go i look like im going.
To actually be able to log in with these settings as well so lets hope that that is the case. Now if you get a page cannot be displayed error at any point in time i will show you another. Variation in settings that you can use looks like i was able to log in this time so im.
Conclusion – How To Access Military Email From Home
The purpose of this post is to assist people who wish to learn more about the following – make internet explorer work with government websites, military cac access for mac user, how to download dod certificates, af desktop anywhere – windows 10, how to set up any cac reader for windows, add owa as an app, installing dod certs, installing dod military cac certificates on macos catalina – draft, how to: ako & cac cards on a mac, how to install an s, how to setup nhs mail on your iphone, how to use cac on personal mac os, how to fix mac not loading certain websites | macos catalina and below, how to add your company email in iphone, how to access an exchange server from home using outlook : using microsoft outlook.
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