8 Best Email Ticketing Systems & Help Desk Software for Support Teams in 2023 (Free & Paid)

TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Email Ticketing System for most people is Zendesk.

Email ticketing systems enable users to collect and manage information using a single platform. An email ticketing system is a system used to promote your event or product by sending out pre-recorded announcements, updates, or reminders. These systems are also known as inbound marketing systems. Ticketing systems come in many different flavors, but their basic purpose is to allow you to collect emails from your subscribers. Depending on how the system is set up, you can either collect emails from subscribers directly or forward them to another mailing list if you so choose. In this article, we cover several different types of email ticketing systems so you can choose the one that best fits your needs.

After researching dozens of Email Ticketing System options available in the market today, we have compiled this list of top 8 Email Ticketing Systems to help you find the perfect solution based on your specific needs.

The 8 Best Email Ticketing Systems

Here are our top picks for the best Email Ticketing System,

  1. Zendesk – Overall Best Email Ticketing System
  2. Zoho Desk – Simple and Easy to Use Email Support System for Beginners
  3. Deskpro – Most Popular Email Help Desk Software
  4. Jitbit – Most Versatile Email Based Ticketing System for Flexibility and Customization
  5. HappyFox – Best Email to Ticket System with Fast and Reliable Support
  6. Freshdesk – Most Affordable Email Ticketing Software
  7. HelpDesk – Best Freemium Email Ticketing System
  8. SupportBee – Top Rated Email Support System

So, let’s read on further to get a complete idea of our top Email Ticketing System picks for this year.

1. Zendesk – Overall Best Email Ticketing System

Whether your customers are looking for answers or need to be proactively engaged, zendesk support makes it happen with an email based ticketing system. Email based ticketing system – zendesk.


2. Zoho Desk – Simple and Easy to Use Email Support System for Beginners

With email forwarding, intelligent automations and advanced reporting capabilities, zoho desk is the best email ticketing system for your help desk team to use. Email ticketing system from zoho desk.


3. Deskpro – Most Popular Email Help Desk Software

Effortlessly track, prioritize and solve every support email within a single ticketing system. Sign up for a free trial today!. Best email ticketing system – try deskpro today for free.


4. Jitbit – Most Versatile Email Based Ticketing System for Flexibility and Customization

What is an email ticketing system and how it helps your be more productive at providing customer service. Email ticketing system.


5. HappyFox – Best Email to Ticket System with Fast and Reliable Support

Happyfox email ticketing system converts email queries from customers in to support tickets, and in turn, assigns them to support agents for responses. Email ticketing system and email help desk – happyfox.


6. Freshdesk – Most Affordable Email Ticketing Software

Don’t let customer support emails slip through the holes. Find out how freshdesk can track and resolve them faster. Email to helpdesk ticketing – freshdesk.


7. HelpDesk – Best Freemium Email Ticketing System

Helpdesk is a ticketing system for teams of any size. Manage your email communication in helpdesk. Get started for free, no credit card required. Helpdesk – help desk software and ticketing system for teams.


8. SupportBee – Top Rated Email Ticketing System

Supportbee’s ticketing system helps your team collaborate on customer support tickets. We offer a shared inbox, knowledge base software, and a customer portal software. Ticketing system – support ticket software – supportbee supportbee logo signup for supportbee with google shared inbox by supportbee knowledge base software by supportbee customer portal by supportbee.


Final Thoughts – Best Email Ticketing System

The right Email Ticketing System for you, depends on your specific needs, of course. Most of our top Email Ticketing System picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.

In review, here are our top 8 picks for the best Email Ticketing System.

NameUse CaseWebsite Link
1. ZendeskOverall Best Email Ticketing SystemTry Now
2. Zoho DeskSimple and Easy to Use Email Support System for BeginnersTry Now
3. DeskproMost Popular Email Help Desk SoftwareTry Now
4. JitbitMost Versatile Email Based Ticketing System for Flexibility and CustomizationTry Now
5. HappyFoxBest Email to Ticket System with Fast and Reliable SupportTry Now
6. FreshdeskMost Affordable Email Ticketing SoftwareTry Now
7. HelpDeskBest Freemium Email Ticketing SystemTry Now
8. SupportBeeTop Rated Email Support SystemTry Now
List of Top 8 Email Ticketing Systems

We hope that you found this guide helpful in choosing the best Email Ticketing System for your specific needs. Feel free to share the article with your friends and help spread the knowledge.

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