8 Best Retail CRM Software for Customer Relationship Management in Retail Industry in 2023 (Free & Paid)

TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Retail CRM Software for most people is Zoho CRM.

Retail CRM software helps you run your own business. It keeps track of all of the important metrics, such as sales numbers, inventory status, and purchase history, which allows you to make informed decisions on how to improve your store. CRM systems also help you maintain tight control over your company by letting you send out real-time notifications if there are any issues with customers, inventory, or credit. It allows businesses to keep track of their existing customers and prospective new ones through excellent customer relationships management software.

After researching dozens of Retail CRM Software options available in the market today, we have compiled this list of top 8 Retail CRM Software to help you find the perfect solution based on your specific needs.

The 8 Best Retail CRM Software

Here are our top picks for the best Retail CRM Software,

  1. Zoho CRM – Overall Best Retail CRM Software
  2. Kapture CRM – Simple and Easy to Use CRM for Retail Industry for Beginners
  3. Retail CRM Cloud – Most Popular CRM for Retail Management
  4. Freshsales CRM – Most Versatile CRM for Retail Stores for Flexibility and Customization
  5. Group FiO – Best Retail CRM System with Fast and Reliable Support
  6. Salesboom – Most Affordable Retail CRM Solution
  7. Salesforce CRM – Best Freemium CRM for Retail Business
  8. Brightpearl – Top Rated CRM for Retail Industry

So, let’s read on further to get a complete idea of our top Retail CRM Software picks for this year.

1. Zoho CRM – Overall Best Retail CRM Software

Zoho CRM helps you with complete retail management with a comprehensive set of tools to help you sell smarter. Offer excellent customer support, derive maximum ROI from your marketing activities and increase your chances of earning repeat customers. Try zoho CRM software for free today. Retail CRM software – CRM system for retail sales, marketing & support.


2. Kapture CRM – Simple and Easy to Use CRM for Retail Industry for Beginners

The best retail CRM to organize customer data, manage orders and resolve tickets. Leverage our omnichannel, easy-to-use CRM to scale your retail business. Best retail CRM to improve customer loyalty and experience.


3. Retail CRM Cloud – Most Popular CRM for Retail Management

Retail CRM cloud offers SAAS CRM for retailers: A best in class loyalty platform, a consumer app for your business, a sales CRM app for your sales reps, analytics, marketing. Retail CRM cloud – best CRM for retailers.


4. Freshsales CRM – Most Versatile CRM for Retail Stores for Flexibility and Customization

The best retail CRM software to manage business informations ✓ CRM software for retail industry helps you prioritize business ✓ signup for freshsales. Retail CRM – freshsales.


5. Group FiO – Best Retail CRM System with Fast and Reliable Support

Fio’s offers retail CRM software that will allow you to manage all your orders from multiple sales channels in one convenient location. Retail CRM solution for sales, marketing & support.


6. Salesboom – Most Affordable Retail CRM Solution

CRM for retail industry manages and improves supply chain servicing, including merchant systems such as point of sale (POS), SKU and inventory management. Web based retail CRM software trial. CRM for retail industry- retail CRM trial.


7. Salesforce CRM – Best Freemium CRM for Retail Business

Personalize every experience across the shopper journey with retail CRM. Retail CRM: Improve customer loyalty and consumer experience – salesforce.Com.


8. Brightpearl – Top Rated CRM for Retail Business

Truly understand your customers by having all the information you need in one single system. Powerful, integrated retail CRM software that automates and accurately targets your email marketing. No 1 retail CRM software for business – brightpearl cross.


Final Thoughts – Best Retail CRM Software

The right Retail CRM Software for you, depends on your specific needs, of course. Most of our top Retail CRM Software picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.

In review, here are our top 8 picks for the best Retail CRM Software.

NameUse CaseWebsite Link
1. Zoho CRMOverall Best Retail CRM SoftwareTry Now
2. Kapture CRMSimple and Easy to Use CRM for Retail Industry for BeginnersTry Now
3. Retail CRM CloudMost Popular CRM for Retail ManagementTry Now
4. Freshsales CRMMost Versatile CRM for Retail Stores for Flexibility and CustomizationTry Now
5. Group FiOBest Retail CRM System with Fast and Reliable SupportTry Now
6. SalesboomMost Affordable Retail CRM SolutionTry Now
7. Salesforce CRMBest Freemium CRM for Retail BusinessTry Now
8. BrightpearlTop Rated CRM for Retail IndustryTry Now
List of Top 8 Retail CRM Software

We hope that you found this guide helpful in choosing the best Retail CRM Software for your specific needs. Feel free to share the article with your friends and help spread the knowledge.

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